ITSP Overview
Typical SIP / Routing Layout
Service Listing
The following components make up the REMWAVE Services:
Component |
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Description |
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Enterprise Level Database |
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Core Routing, Billing, User Management, Etc |
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SIP Proxy and Register Server |
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Billing Media Gateway & IVR Server |
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.Net Based RTP Proxy for dealing with User Agents behind NATs |
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Video Sharing and Collaboration Server |
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REMWAVE Service Interface |
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Role Based Management Interface |
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PHP Based RMS Management Interface |
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XMPP/Jabber Instant Messaging Server |
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.Net Based Configuration tool for several components |
1. * Denotes services not developed by REMWAVE
Feature Listing
- VoIP Customer Features
- SIP based PC to PC, PSTN to PC, PC to PSTN calling
- Users Can sign up for intra network 99 numbers (the number will be translated to a user name when dialed)
- Voice Mail Box / Forwarding
- Customers can view billing records (their own Call Detail records)
- Customers can create multiple account names under the same main user account
- Speed dial - dial only 3 digit numbers and have them translated to your favorite destinations
- Dial Plans - Customers can determine how they want to dial
- Interactive Voice Response (IVR): Auto Attendant, Calling Card, Voice Mail, Call Back
- Clock rate adjustable (all the way down to 1 second billing)
- Minute Packages for customers
- Minutes - Receive minutes and specific destinations (1 month expiration)
- Prepaid - Purchase prepaid minutes with special rates for specific destinations (1 month expiration)
- Flat - Pay a flat rate for one or more destinations (can be set to expire)
PC to PC (intra network calling) is not billed or stored in Call Detail Records
Web Applications
- XML-RPC NSI API Server
- SOAP NSI API .NET Server
- Customer Self Provisioning Website
- PHP + PHP Smarty Based Implementation
DotNetNuke Portal + ASP .NET Based Implementation
- Customer Care Interface
- System Care Interface
- Rates Editor
- Routing Admin
- Calamar SIP Proxy Admin
- DID Admin
- Forwarding Admin
- Stock/Hardware Manager
- Shippment Manager
- Agent / Reseller Area
- VoIP Products Setup/Monitoring
- Minutes Packages
- Prepaid Packages/Cards
- Flat Rates
- Hardware Auto Provisioning
- Ticketing System
- VoIP FAQ Knowledgebase
E-Commerce (optional)
- STA/DTA Bank Sub Ledger
- Shop Manager
- Customer Shopping Cart
- Cybersource Interface
SaferPay Interface
- European Central Bank Exchange Rates Interface
- Newsletter
- PDF Invoicing
- PDF Activation Letters
Hosted Products Applications
- Call shop
- Calling Card Gateway
- White label
- Wholesales
- Hosted PBX