• FrontPage

REMWAVE ITSP Enterprise Platform

Welcome to the REMWAVE Wiki page for ITSP (Internet Telephony Service Provider). This Wiki is a fast growing tutorial, documentation, help guide, service/feature listing, and generally here to help customers and other VoIP providers learn about the exciting services REMWAVE has to offer. As with any Wiki, information is subject to change, and new information will pop up quickly, so please always check back here when you have any questions about REMWAVE services. Currently, editing of this wiki is only enabled for certain users. If you find any errors, additions, oversights, or other issues, please contact us with Page Title and nature of change using this form.

Features, Installation, Setup, Basic Configuration

• ITSP Overview: Features & Overview of services contained within ITSP solution

• Installation Guide: Basic walk through of ITSP installation on one server (using Deployment Manager)

• Installation Notes: Notes, issues, and tweaks that may help in installation and/or uninstallation process.

• Advanced Usage: Information on more advanced usage scenarios than the default ITSP installation (i.e. using multiple servers)

• Virtual Machine Evaluation: Pre-created, ready to go Virtual Machine Images

• Individual Service Installation Manual installation not using ITSP Deployment Manager. Depending on deployment scenario, you may or may not want to use Deployment Manager (for instance, installing on Linux based systems, etc).

  • OracleXE Database & Billing Engine

  • TerraPBX

  • Calamar

  • Media Proxy

  • Video Proxy

  • Wild Fire

  • Web Services / Customer Care

System Management, User Management, Routing Management

• Customer Care - Web-based Management Center

  • Adding or Modifying PSTN Gateways

  • Adding or Modifying Billing Gateways

  • Changing Routes

• Customer Self Provisioning Area

• Integrating Payment Services (such as PayPal)

• Setting up and Managing Call Shop

• Managing Calling Card Platform

• Managing DIDs

Record Management, Call History, System Logging

• Call Detail Records

• System Logs

Troubleshooting

• FAQs

• Failed Component Installation

• Failed Service Start/Restart/Stop

• SIP Issues (Unauthorized, Unable to register, unable to call other user)

• Audio Issues (Bad quality, no audio, one sided audio, etc)

Other

• RecentChanges: see where people are currently working

• FindPage: search or browse the database in various ways

• SiteNavigation: get an overview over this site and what it contains